Javelin is a CXRM agency connecting brands and customers through individualized communications and experiences.
We use data to uncover insights to create ideas that make people feel something so that they’ll do something. And we
We believe more data means more human. Every click, search, call, comment, share and rating provides insight into personal interests, patterns and desires. We use every bit of data available to create contextually relevant communications that become increasingly more human and, therefore, increasingly more effective.
We achieve business outcomes by prioritizing human outcomes.
With an unrelenting focus on the customer experience, we create Journeys of One™ — individualized journeys designed to remove friction and increase response, reimagined from the customer’s point of view and powered by one data set.
Our left brain provides the foundation for our creativity and powers our clients’ ability to understand, monitor and optimize marketing performance. Our fluency spans customer-level analytics, macro-level ROI and LTV, and orchestration/automation.
For magic to happen onstage, everything has to work correctly backstage. We help our clients ensure systems are designed well, connected appropriately and functioning properly. We focus on managing and automating data systems to accelerate
Just a few of the individuals who make things happen for the right reasons
EVP, Business Development & Strategic Alliances
Chief Analytics Officer
Executive Creative Director
SVP, Strategy & Planning
VP, Marketing Technology
VP, Head of Customer Experience/User Experience