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WE DELIVER

CONFIDENCE

We use data to connect brands with customers and drive profitable behaviors. Contact us when you want the confidence that comes from engineered marketing designed to improve performance and mitigate risk.

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Our Work

Incredible results never looked better

Whether it’s developing Creative With Purpose or applying analytical ingenuity to create a comparable metric that measures various marketing investments traditionally regarded as being impossible to measure, we’re an agency more focused on outcomes than outputs.

Our Approach

Engineered for success

We’re a customer relationship marketing agency that blends math with a human touch, and creative with data, to deliver a hybrid CRM offering that maximizes returns across the customer experience and marketing spend. We pull off this magic act by leveraging our expertise in three key areas:

ART

The expression of imagination. Fueled by data-driven insights and gut instinct, we find creative, persuasive ways to make people act by giving the work a sense of immediacy and urgency.

MATH

The application of science. Using a proprietary mix of advanced analytical tools for real-time marketing accountability, we find significant bottom-line improvements that drive marketing ROI.

CODE

The implementation of possibility. We design, develop, manage and integrate marketing technology platforms through our common-sense API approach that’s flexible and scalable.

OUR PHILOSOPHY

We believe all data is human. We combine Big Data and applied analytics with customer intelligence and empathy to create a meaningful customer journey. That’s how we create and deliver proven, scalable marketing solutions that drive engagement, loyalty and growth.

CREATIVE WITH PURPOSE

Everything we do has reason; every idea, concept, design or experience serves to persuade and convince people to act. Anything less is wasted effort.

Customer Understanding

We use data to shorten the distance between a brand and consumers; we want to truly understand what matters most to them in their daily lives.

Applied Analytics

We believe it’s not enough to examine data for insights. You must act upon those insights, preferably in an automated way.

Marketing Technology

There are no silver bullets or black-box solutions. Anyone who says otherwise is wrong. And probably selling silver bullets.

OUR Services

We don’t do everything, but everything we do uses data

By infusing analytics with customer relationship marketing, we humanize data to fix the broken links between the brand promise and the customer experience.

CRM

We impact every aspect of the customer journey—from acquisition and on boarding to cross-selling, retention and winback.

  • Strategy
  • Market Research
  • Life-cycle Management
  • Creative
  • Creative Technology
  • Full-service Production
  • Experience Design
STRATEGIC Consulting

We align strategy with your goals and priorities, allowing us to identify and maximize new opportunities for a faster marketing ROI.

  • Marketing Investment Management
  • ROI Measurement & Strategy
  • Enterprise CRM Transformation
  • Customer Strategy
  • Marketing Optimization
  • Marketing Process Efficiency
  • Customer Insight Enablement
  • CRM Technology & Platforms
Analytics & Data

We provide a comprehensive understanding of your customers by collecting, organizing and optimizing both online and offline data.

  • Data Integration
  • Predictive Modeling
  • Insights
  • Decision Science
  • Measurement
  • Data Strategy & Sourcing
  • Applied Analytics
  • Complex Performance Tracking
Marketing Technology

We make your data work harder through our flexible and scalable customer marketing platforms, hosting services and more.

  • Hosted & Managed Services
  • Systems Integration
  • Insights Platform
  • Data Management Platform
  • CRM Systems
  • Decision Management
  • Connected Recognition
Our Clients

Our Platforms
Our Colleagues

OUR Team

Just a few of the people who make things happen for the right reasons

Mike McCartin

CEO

TINA POSEY

President

david selwood

Chief Analytics Officer

Todd Winters

Group Creative Director

Michael Radigan

SVP, Digital & Technology

JOHN MULLIN

SVP, Strategy & Planning

amy weaver

VP, Finance

Contact

We’d love to talk with you.

Tel. 972.443.7000

7850 North Belt Line Rd
Irving, TX 75063, United States

new business contact@javelinagency.com
portfolios careers@javelinagency.com
www.javelinagency.com